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FAQ

  • What are the care instructions for the cutting boards?
    Never put wood cutting boards in the dishwasher. Hand wash only, with mild dish soap and warm water, hand dry with a towel. Then use a small amount of minerial oil to bring back the luster and restore the wood.
  • What are the shipping options?
    At this point in time Tacie Jensen Art has USPS first-class and priorty mail options available, this usually takes 2-3 days after payment and packagaing has been processed. Shipping will only take place on weekdays and not on the weekends.
  • What do I do if I received a defective order?
    We at taciejensen.com take great care in the packaging of our products, but if you do receive a defective product we would require you to mail back the product, and after assessing the return product a refund will be processed straight away.
  • How do I contact your company if my question isn’t answered here?
    The most easiest and effecient way to contact is is through email jensentacie@gmail.com, where we aim to reply back within 48 hours.
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